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Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
ONLINE RETURN POLICY
Effective as of: July 28, 2023
1. RETURNS. We allow returns for refund only. We do not allow exchanges. For items purchased online, returns are accepted within 10 days of the delivery date. To initiate a return, please contact us at dresses@italiaforte.com to obtain a return authorization. Be sure to include item's order number and your reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we recieve your return.
2. RETURN SHIPPING. Shipping instructions will be included with your return authorization.
3.ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Costum Products, and Gift Cards are not elegible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items must be in new, unused, and in saleable condition with all original packaging intact and tags attached.
5. FORM OF PAYMENT. Refunds, if issued, will be used in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
If you have any questions about this return policy, please contact us at dresses@italiaforte.com
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